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Measuring Customer Experience with WOTT Feedback Devices

Additional Modules

Rent a cost efficient device for measuring immediate customer satisfaction

The solution includes a touchscreen feedback device, stand and username for the software especially created for the device. The device works with a 3G connection, Wi-Fi as well as offline, meaning you can record customer satisfaction levels without internet.

With the Webropol feedback system, measuring customer experience and satisfaction is effortless no matter the situation. Place the live feedback device in waiting rooms, at service desks, sitting areas, exhibitions, shops and restaurants.

Measure customer satisfaction instantly

  • Place the device anywhere you provide a service
  • Questions can be easily changed and just as easily recorded
  • Live online reporting allows quick management
  • Easy to use device allows customers to easily understand purpose
  • Measure and compare different locations, departments and service desks

Hire Live Feedback Device

If you’re looking to measure live feedback from customers and patrons, Webropol offers machine hire for 49-69 €/device/month (12 month contracts, requires a Webropol license). You’ll get access to our automated reporting system, helping you save time and money!