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Why happy customers matter


In this blog we explore why happy customers matter to every organisation, their value to you and the cost of losing them. When we use the word customer, we really mean anyone who your organisation serves. They may be other businesses, consumers who purchase from you, diners in your restaurant, patients in your clinic, visitors […]

Diversity at Work


International Women’s Day, observed on 8th March, is a global celebration of women’s achievements, which is particularly significant this year in light of recent scandals such as pay inequalities and the #MeToo movement. Originating in 1909, the theme for International Women’s Day in 2018 was #PressforProgress, encouraging all to consider gender inclusivity. Although gender inclusivity […]

Prepare for GDPR with Webropol!


Prepare for GDPR with Webropol! As of 25th May 2018, the new EU regulation, GDPR, comes into force. GDPR aims to update the existing Data Protection Act, recognising how the use of the internet has grown widely during recent years and has changed how data is handled and accessed. The aim of GDPR is to […]

Meet the Webropol UK team!


2017 marked ten years of Webropol UK and the future looks promising, with our team having expanded by 25% this year alone. Originating in Finland, Webropol is the most used data collection tool in the Nordic countries, providing Software as a Service. Solutions include survey and data collection, reporting and analysis, and additional modules such […]

Improving Staff Engagement


3 Steps to Improve Staff Engagement in Large Organizations Employees who feel engaged, involved and valued provide for a strong workforce and a strong workforce is essential to achieve continuous improvement in delivering services.  It is in the benefit of the organisation that employees enjoy a positive employee experience.  By regularly reviewing the levels of […]

Data Protection and Privacy


Webropol is fully committed to ensure good level of Data Protection and Privacy. Click here to open the Data Protection Description Webropol has made a notification of operations to the Office of the Data Protection Ombudsman of Finland: Dnro 1343/428/11.

Wir haben eine neue Website!

Wir freuen uns sehr, Ihnen unsere neue Website zu präsentieren. Auch für uns gilt: das einzig Stetige ist der Wandel! Die Dynamik, das Engagement und die Kraft unseres Unternehmens spiegelt sich in der kompletten Veränderung unseres Corporate Designs wieder. Unser neuer Internet-Auftritt bietet zudem erweiterte Funktionen, sodass unsere Besucher jetzt noch einfacher entdecken können, wie [...]

Yes! We have a new website!


Here at Webropol we’re excited to announce the launch of our new website. The new site features a completely new design and is fully responsive. This means you can now view the site whenever and wherever you like, from your mobile, a tablet or of course from your desktop at the office, with the correct […]

Webropol Instant Feedback


Kundenkommunikation in Echtzeit, einfach faszinierend. Überall wo Kunden sich aufhalten – auf Messen, Events, in Stores, Wartezimmern oder Restaurants – können Sie deren Bedürfnisse und Reaktionen sofort erfassen. Instant Feedback eröffnet völlig neue Möglichkeiten, die Emotionen und Eindrücke der Kunden unmittelbar einzufangen. Haben Sie die Erwartungen Ihrer Kunden erfüllt? Gehen diese mit einem guten Gefühl […]

Get Instant Feedback With Webropol


On-site Measurement On-site customer satisfaction measurement at events, stores, restaurants, trade fairs and waiting rooms The Webropol Instant Feedback solution unlocks entirely new opportunities for business insight: it measures customer satisfaction and collects direct feedback from individuals on site. Webropol launched the new feedback device in autumn 2013 and it is now widely adopted among […]