Training and other services

To help our customers make the most of Webropol we have an extensive services portfolio, ranging from basic training courses to customised, on-site training and survey project work.

Amazing service feedback from Webropol users

Webropol users are highly satisfied with the support service. According to our customer satisfaction survey conducted in July 2009 a staggering 91.4 per cent of the users rated the service of the UK based international helpdesk very good or excellent.

Similarly Webropol users are also very satisfied with the trainings provided. Of those who have taken part in training over the last two years, 88,4 per cent rated relevance, contents and costs of training very good or excellent.

So what do we offer?

Basic courses allow you to discover how using Webropol can help you to develop new ways to make your work easier. We focus on the basics of using Webropol: how to create a survey, publish it, and study the real-time reports.

Advanced courses give you the skills to make the most of the special functions in Webropol allowing you to create dynamic surveys and complimentary reports.

Layout and contents training gives you the knowledge to create professional looking surveys that will grab the attention of the respondent.

NEW 360 Degree Module allows you to create bespoke 360 degree feedback surveys designed to assist those laborious HR functions without the need for expensive outsourcing. For further information on this module or to find out more about our combined module and training package please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Bespoke on-site training is structured to suit your organisations requirements, customised training takes place at your facility and is beneficial if you have multiple users.

Other Services

 In addition to our training services we also offer project management services. We can create and publish complex surveys on your behalf and generate professional reports once the survey has ended.

Customer Support

Should you run in to techncial problems and need further assistance our helpdesk is more than happy to help you. If you come across any problems with your surveys and questionnaires contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be more than happy to give you a helping hand.